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Integrated modern logistics services centered by modern logistics ideas, comprising total logistics solution design, logistics operation services and logistics information and network technical support.
Our integrated modern logistics service first goes beyond the traditional logistics service mode, one stop instead of simply warehousing, land transport, air transport, and so on; second, we employ modern information technologies, which have not only been aimed at the information level, but also been converged into the service process itself, so as to achieve business organization, process optimization and restructuring; third, we take value-added services as the core, including total solutions design, and so on.
The goal of our services starts from customers' needs, we control and manage the whole service process through service contract or perfect internal support services system, standards, and procedures, so as to provide customers with omni-bearing and consummate services, and meet customers' needs to the maximum extent; and create services beyond customers' expectation.
We've set up close cooperative relationships with warehousing,
railway, highway and aviation domains in major domestic
cities. Whether designing practicable logistics solutions
tailored to customers' needs, or providing "one-stop"
whole process integrated logistics services, we'll care
about the problems concerned with customers, and use
our knowledge, experience and wisdom to probe for the
solutions together with management and logistics experts,
from logistics planning to model design, from logistics
information to logistics software development, from
action management to operation quality control, and
from network planning to regional or multi-point distribution
and delivery. Centered by CRM (Customer Relationship
Management), we'll apply the "Integrated of service
systems" into the practice, so that both customers and
us will be increased in terms of value.
In the corporation is set up the special Customer Service Dept. responsible for examination and perfection of internal service systems, external customer demands and customer satisfaction investigation and analysis, handling of customer complaints, as well as promotion of special logistics and service plans aimed at different customers.
We shall provide 3 kinds of services according to customers' needs
1.Electronic logistics service
2.Third-party logistics servic
3.Integrated logistics planning
Service guarantee
1. Excellent team and scientific management system to ensure service standards
Senior managers with experience of management in large-size enterprises
Experts in supply chain management and information systems with years of experience in the logistics industry
A large number of senior professionals in project and market development, and operation services
Employees with schooling background above junior college accounting for 88% of the whole corporation
Integrated logistics and supply chains management solution design, and successful examples in management
Service experience in multiple domains such as land, sea, and air transport, combined transport, warehousing, allotment, transshipment, distribution and delivery
2. Rigorous quality standards and efficient operation process to better satisfy your needs
Standard operation process covering services such as sea, land, air transport, combined transport, warehousing, distribution and delivery
Rigorous and reasonable choice of consigners and management systems
KPI service index system aimed at different service types
Complaint and emergency processing procedures with flexible response
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